FAQ
Frequently Asked Questions
By Avia1 author12 articles
Does Chargeflow's Success Fee Include Chargeback Fees?
Does Winning Chargebacks Protect My Account?
Why are most of my initial chargeback cases being resolved as losses?
Why Does Chargeflow Submit Responses Close to the Deadline?
Is it possible to submit audio or video recordings as evidence in a dispute?
Why isn't my recent chargeback displayed on the Chargeflow dashboard?
Should I issue a refund to a customer who initiated a chargeback if I agree with their claim?
Why does Chargeflow need Shopify Collaboration Access?
How Can I Get a Copy of Chargeflow's W-9 Form?
How can I get a refund for cases that are not handled by Chargeflow?
Why is my processor deactivated?
Chargeflow Friend Referral ProgramInvite trusted business peers to Chargeflow and earn rewards while helping them recover lost revenue and prevent chargebacks.