Refunds typically take 5 - 10 business days to process, depending on your payment provider and banking institution. However, if it’s been longer than that, it may be due to:
Delays from the payment platform (e.g., Shopify, Stripe)
Additional verification or billing review
Missing information needed to complete the refund
We recommend contacting to Chargeflow billing team via email billing@chargeflow.io to check the status of the refund and ensure there are no pending actions required from your side.
This will help confirm the current status of the refund and identify any necessary steps to complete the process.