The Chargeflow in-app Billing page gives you a clear, transparent view of your usage and billing across all Chargeflow products. Built based on merchant feedback, it's designed to help you understand what you're being charged, why, and the value you're getting.
How to Access
To access the Billing page, you can either:
Log in to the Chargeflow app and click the Billing tab as shown below.
2. Go to https://app.chargeflow.io/billing.
Products & Subscriptions
The Products section shows all Chargeflow products and plans you're subscribed to, including Automation, Alerts, and Prevent.
What you'll see
Active and inactive subscriptions
Clear subscription status and pricing
Outcome-focused performance metrics that highlight value — not just cost.
Product Metrics
Each active product displays key performance metrics to help you understand the value Chargeflow is delivering to your account.
Payment Methods
The Payment Methods section shows how your account is billed and allows you to manage your payment information directly from the page.
Details included
Payment method type
Card details
Billing caps (for Shopify billing, when applicable)
Status & Notification
If there's an issue with your payment method, you'll see a clear Action Required status with guidance on what to do next — helping you avoid any billing interruptions.
Our billing team also sends email notifications regarding any pending balances. Please note that unpaid balances may result in a temporary suspension of your service. To avoid disruptions, please ensure your card has sufficient funds and that charges from Chargeflow are approved in Shopify.
Usage & Charges
The Usage section gives you full visibility into your charges and a breakdown per product so you always know exactly what you're paying for.
What you can do
Filter and view charges by date range, product, payment method, or status
See total charges and invoices at a glance
Track usage per product for complete visibility
View a detailed breakdown of charges per product
Access a searchable invoices table
Click into individual invoices to see product-level line items explaining what was billed
Download and export invoices for your records or reconciliation
Why Can't I See a Billing Preview?
Chargeflow's pricing is success-based, so charges depend on outcomes we don't control. The issuing bank decides every dispute, and you're only billed when we win a dispute or prevent a chargeback on your behalf. Since these outcomes can't be known in advance, invoices are generated after each billable event (a won dispute, a deflected chargeback, or a screened transaction) rather than previewed upfront.
If a predictable cost structure better fits your operations, we also offer fixed monthly subscriptions starting at $1,000/month. Contact your account manager to discuss the right plan for your business.
Need help?
Contact us via our 24/7 Live Chat or email our support team at support@chargeflow.io.