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How can I check the enrollment status in Chargeflow Alerts?
How can I check the enrollment status in Chargeflow Alerts?
Maya Eshkol avatar
Written by Maya Eshkol
Updated over a week ago

After completing the alerts onboarding process within our WebApp, it takes several days to complete the enrollment. The exact duration depends on the third-party alerts vendors.

To check your enrollment status:

  1. Click on Alerts within the WebApp.

  2. Go to the Alerts Settings tab.
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Explanation of Enrollment Statuses:

  • In Progress: This initial status indicates we are handling your enrollment request. Keep an eye on your email, as our team might contact you for further details.

  • Enrolled: You are enrolled for Chargeflow Alerts but have not yet received your first alert.

  • Active: You are enrolled for Chargeflow Alerts and have already received at least one alert.

  • Sent for Disenrollment: You requested to disenroll a descriptor from the Alerts service. We are processing your request. During this period, you may still receive alerts and be charged for them.

  • Disenrolled: You are disenrolled from Chargeflow Alerts and will not receive any more alerts.

  • Error: There was an error with your onboarding request. Our team will contact you to resolve the issue and complete your enrollment.

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