Yes, Chargeflow supports American Express (AMEX) and Discover alerts, captured under the Ethoca and CDRN networks. However, as AMEX and Discover represent a smaller share of global card transactions compared to Visa and Mastercard, alert coverage for these networks reflects their relative market presence. Our main coverage is Visa and Mastercard.
Eligibility Requirements
AMEX and Discover alert coverage is only available to merchants who have a direct relationship with the respective card network. Merchants who process payments exclusively through Payment Service Providers (PSPs) without a direct relationship may not be eligible for these alerts.
📝 Note: Having a "direct relationship" means that you work and process payments directly with American Express or Discover, rather than relying solely on a third-party PSP or bank such as Stripe, Shopify Payments, Authorize.net, or NMI.
If you're unsure whether you qualify, you may contact your payment processor or reach out directly to AMEX Merchant Support (Live Chat) or Discover Network Support to check if the required information can be provided to you.
Required Information for Enrollment
If you are eligible, you can obtain the details below by reaching out to AMEX Merchant Support or Discover Network Support directly.
For AMEX:
10-digit AMEX SE (Service Establishment) Number
AMEX Legal Entity name
For Discover:
15-digit Discover SE Number
DBA (Doing Business As) name
Discover Legal Entity name
Discover Address
Please share the above information with alerts@chargeflow.io.
Enrollment Timeline
While enrollment for AMEX and Discover may take longer than Visa or MasterCard enrollment, rest assured that Chargeflow will work diligently to get you set up as smoothly as possible. The additional time is needed to coordinate directly with AMEX and Discover to ensure your enrollment is completed accurately and successfully.
Need help?
Contact us via our 24/7 Live Chat or email our support team at support@chargeflow.io.