Does Chargeflow Handle Stripe Link Transaction Alerts?

In traditional chargeback alert services, when an alert appears in your alerts dashboard, limited but essential transaction details - such as the BIN, the last four digits of the card number, transaction date, and amount - are typically used to match the alert to the corresponding transaction. This information is crucial for merchants to quickly identify and address potential chargebacks.

Stripe Link is a payment method designed to streamline the checkout process by allowing customers to save and reuse their payment information across different merchants. For security and privacy reasons, Stripe Link transactions do not expose sensitive card details - such as the card brand and last four digits - to the merchant. As a result, when an alert is received for a Stripe Link transaction, the usual identifiers are missing, making it difficult for merchants to pinpoint the related transaction.

Chargeflow leverages advanced algorithms to overcome the limitations of Stripe Link transactions. Our system intelligently analyzes available data points and cross-references them within your transaction history to accurately identify and manage alerts, even when standard card details are not available.

In cases where our system is unable to automatically match the alert, our team will manually review and identify the transaction on your behalf — so you're always covered.

Enable Stripe Radar on your Stripe account. Once active, you can view the Risk Factors section on any transaction, which displays the issuer name and last 4 digits associated with the Stripe Link payment — making it easier to cross-reference alerts.

With Chargeflow's smart automation and expert team backing you up, Stripe Link alerts are handled quickly and accurately — so you stay protected without lifting a finger.

Contact us via our 24/7 Live Chat or email our alerts team at alerts@chargeflow.io.