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How to Integrate Gmail with Chargeflow

Turn Buyer Conversations Into Evidence, Automatically

Dror Gazit avatar
Written by Dror Gazit
Updated this week

We’re the first platform to launch Gmail integration for chargeback management.

Integrating your Gmail account with Chargeflow helps strengthen your dispute evidence and improve your win rates by an average of 12%. Once connected, Chargeflow automatically pulls in relevant buyer communication when a dispute is triggered. Our system analyzes these messages and includes powerful, AI-backed insights to strengthen your evidence, helping our merchants win more disputes with less effort.

How to Set Up the Gmail Integration

Connect your Gmail in under 2 minutes:

  1. Log in to your Chargeflow app
    Head over to Chargeflow and sign in.

  2. Click the Integrations Tab
    At the top of the page, select the Integrations tab.

  3. Go to the Customer Communication Section
    Scroll down or select the Customer Communication section on the left-hand sidebar.

  4. Click "Connect" on the Gmail Integration Card
    You’ll be redirected to a secure Google login page.

  5. Log in to Your Gmail Account
    Sign in to the Gmail account you'd like to connect.

  6. Grant Permissions
    Authorize Chargeflow to access buyer-related emails that are relevant to disputes.

What Happens After Connecting?

Once Gmail is connected:

  • Dispute Trigger Search
    When a chargeback is filed, Chargeflow securely scans your Gmail inbox for conversations related to that customer and transaction.

  • AI-Powered Insights
    We analyze emails for details like delivery updates, receipts, confirmations, or refund attempts, ultimately turning them into strong dispute evidence.

  • Evidence Is Added Automatically
    Relevant message snippets are attached directly to the case, saving you time and increasing your chances of winning.

Why this is a game-changer:

  • 12% Average Increase in Win Rates with Gmail integration

  • 2-Minute Setup

  • Works With Popular Tools like Gorgias, Zendesk, Shopify Inbox, Re:amaze & more. Check out this guide to learn how Chargeflow’s Gmail integration works seamlessly with these platforms.

  • SOC 2 Certified, Google-Approved, GDPR-Compliant

Data Privacy & Security

We only access dispute-related emails based on the customer’s email address. No other data is used.
Everything is encrypted, securely stored, and compliant with leading data protection standards.
We welcome you to keep track of our security policy, as it is constantly updated and aligned with the highest industry compliance standards.

Need Help?

If you have any questions or need assistance, our support team is here for you.
Reach out via the in-app chat or email us at hello@chargeflow.io.

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