The Dispute State indicates the internal Chargeflow status of a dispute to let you know whether Chargeflow will handle the dispute or if any optimization is required from you.
Available Dispute States:
Chargeflow is not managing this dispute; you should handle it alone. You can easily change it by toggling it on by hovering over the state or through the dispute page. Check out this article for more information.
Chargeflow is managing this dispute, so you don't need to do anything else but feel free to upload any evidence you may have.
If the reason a dispute is not being managed by Chargeflow remains unclear, an explanation is provided upon hovering over the red shield icon. For further details, please consult our documentation titled "Why Is a Dispute Not Managed by Chargeflow?"
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