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Introduction to Prevent

Avia Chen avatar
Written by Avia Chen
Updated over a week ago

The Core Challenge: "Should I fulfill this order?"

Every time an order comes in, you face a critical decision. Prevent is designed to answer this question with confidence, serving as your post-transaction and pre-fulfillment protection layer.

How Prevent Helps Our platform empowers merchants to:

  • Detect high-risk transactions: Spot suspicious activity before items ship.

  • Identify behavior patterns: Gain insights into customer history and trends.

  • Stop disputes early: Proactively prevent chargebacks and fraud (including friendly fraud).

  • Reduce operational overhead: Automate manual reviews to save time and resources.

Why It Matters: The Impact of Chargebacks Fulfilling risky orders can lead to serious consequences for your business:

  • Financial Penalties: Incurring direct fines and higher processing fees.

  • Operational Costs: Wasting time and money on disputes and lost inventory.

  • Monitoring Programs: Risk of being placed in card network excessive chargeback programs.

  • Account Termination: Danger of losing your payment service provider (PSP) account entirely.

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