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Introduction to the Automation Optimization Portal

Aviya Ezra avatar
Written by Aviya Ezra
Updated this week

The Automation Optimization Portal is your dedicated space to help Chargeflow better understand your business, so we can fight disputes more effectively on your behalf. By sharing key information about how your business operates, you empower our AI to build stronger, more personalized evidence—designed to maximize your chargeback recovery and protect your revenue.

Why It Matters

Every business is different, and so are the disputes they face. The portal collects essential details about your operations, policies, and tools. With this context, we’re able to generate dispute responses that are not just accurate, but customized to how your business really works. That means stronger arguments, higher win rates, and more confidence when dealing with issuing banks.

What It Helps With

  • Smarter Rebuttal Letters
    We tailor your dispute responses using your business data—giving banks the context they need to rule in your favor.

  • Stronger Policy Support
    Your refund, shipping, and support policies are integrated into our responses to support your case with clear, documented processes.

  • Checkout Transparency
    We include key details from your checkout flow to prove customers were informed and agreed to your terms before purchasing.

  • Visual Evidence
    Add screenshots and visual proof to back up your case, making it even harder for false disputes to succeed.

How It Works

  1. Fill out your business profile in the portal. For more information, please see our step-by-step guide: Get Started with the Automation Optimization Portal

  2. Our AI reviews and applies your data to build personalized, bank-friendly evidence.

  3. We generate dispute responses that reflect your actual operations.

  4. You win more disputes, with less time and effort.

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