Invoice reflects the list of items purchased by a customer and includes information regarding the purchased items, shipping information, customer information, and more. Since an invoice is considered informative documentation, it can be used as compelling evidence and provide a full picture of the order associated with the disputed transaction.
In this block, you might include a copy of the invoice and a summary of the order associated with the disputed transaction.
You can upload up to five files that meet the following requirements:
The supported file formats are PDF, JPEG, JPG, and PNG.
File sizes should not exceed 1MB.
Visit How to Upload Evidence for Disputes for detailed instructions.