Skip to main content
Invoice as Evidence
Avia Chen avatar
Written by Avia Chen
Updated over 2 years ago

Invoice reflects the list of items purchased by a customer and includes information regarding the purchased items, shipping information, customer information, and more. Since an invoice is considered informative documentation, it can be used as compelling evidence and provide a full picture of the order associated with the disputed transaction.

In this block, you might include a copy of the invoice and a summary of the order associated with the disputed transaction.

You can upload up to five files that meet the following requirements:

  1. The supported file formats are PDF, JPEG, JPG, and PNG.

  2. File sizes should not exceed 1MB.

Did this answer your question?