All Collections
Evidence Collection System
Why am I limited to up to five files?
Why am I limited to up to five files?
Avia Chen avatar
Written by Avia Chen
Updated over a week ago

Each PSP (Payment Service Providers) limit us with the number of files we can attach and the overall file size of the response we send; Therefore, due to those limits, we are limiting the number of files and their sizes to up to 5 files in a total of 5 MB.

Please note that you can upload up to five files in each module.

If you need to provide us with any information that exceeds the applied limits, please reach us via chat or e-mail at the following address: hello@chargeflow.io with your concern, and we will take care of it instantly.

Did this answer your question?