The $100 charge you see is an authorization hold — not an actual payment.
This one-time hold is placed when you first add a descriptor to the Alerts service. It is released immediately once your payment method is confirmed. You will only be billed after we process your alerts, and the charge will reflect only the specific alerts handled on your behalf.
💡 Good to know: This authorization hold only applies the first time you add a descriptor. Any additional descriptors added to your account will not incur another authorization hold.
Haven't Received Your $100 Refund Yet?
The $100 authorization hold is released immediately after your payment method is confirmed. If it hasn't been released yet:
Check with your bank or card provider — processing times may vary on their end.
Still not resolved? Reach out to our billing team via email at billing@chargeflow.io and we'll be happy to assist.